Information

General Infos

  • Rooms are available for occupancy after 3 p.m.
  • If you wish to check into your room before 3 p.m., we will be obliged to charge half of the daily room rate
  • Wifi available in the whole hotel ecxept dining-rooms and bar
  • Surcharge for short stays of up to 4 days € 4.00 per person/day
  • All rooms are non smoking
  • Pets are allowed by prior arrangement but are room depending
  • Transfers between Salzburg Airport - Zell am See ca. € 140.00 one way
  • Free pick-up from Zell am See railway station (advance notice required)
  • Holiday Cancellation Insurance: We strongly recommend taking out holiday cancellation insurance to cover you  for all eventualities holiday cancellation insurance

 

New Cancellation policy What do we want for you?

A vacation that you can look forward to without worries. The safety, protection and well-being of our guests and our employees always have top priority, which is why we monitor developments carefully.

So that you can plan your vacation in the "Stadt Wien" without worries, we guarantee you the following securities:

  • We offer short-term cancellation should the situation change by the time you start your journey.
  • when travel warnings are issued,
  • if you are threatened with quarantine after your vacation,
  • if you or a person of the first family degree (living in the same houshold) is infected with Covid-19 at travel-start
  • when the borders are closed you can of course cancel your vacation at short notice free of charge.

 

However, since not all cancellations are related to Covid-19, we have also changed the general cancellation
up to 31 Tage BEFORE arrivel free cancellation possible
30-15 days BEFORE arrival: 70% of the arrangement price
14 - 0 days BEFORE arrival: 100% of the arrangement price

 

IN GENERAL, however, we recommend that you secure your vacation - one option would be to take out an insurence offered by the European-Travel-Insurence-Company

Your included services in summer

  • Fantastically delicious breakfast buffet with freshly prepared egg dishes
  • Self-made packed lunch OR a small lunch in the Hotel
  • In the afternoon a homemade cake according to grandma's recipe
  • In the evening a 5-course menu of your choice with a choice of 3 main courses and tea, coffee and juice from the buffet during dinner
  • Action-packed activities for your summer vacation in Austria, swimming in Lake Zell, mountain biking, hiking or golfing
  • the Zell am See-Kaprun summer card with many FREE entries
  • Various themed buffets such as Pinzgauer farmers evening  with thigh-slapping performance, grill or fondue evening, buffet evening and our house holiday
  • Children's program in summer

Your included services in winter

  • great activities for your winter holiday in Austria with cross-country skiing, tobogganing, winter hiking and skiing
  • delicious breakfast buffet with freshly prepared egg dishes
  • a tasty après-ski snack in the afternoon
  • In the evening enjoy daily 5 course dinners with a choice of 3 main courses
  • various themed buffets such as Pinzgauer farmers evening with thigh-slapping performance, fondue evening, buffet evening and our house holiday
  • Children's program in winter