Information

General Infos

  • Rooms are available for occupancy after 3 p.m.
  • If you wish to check into your room before 3 p.m., we will be obliged to charge half of the daily room rate
  • Wifi available in the whole hotel ecxept dining-rooms and bar
  • Surcharge for short stays of up to 4 days € 4.00 per person/day
  • All rooms are non smoking
  • Pets are allowed by prior arrangement but are room depending
  • Transfers between Salzburg Airport - Zell am See ca. € 150.00 one way
  • Free pick-up from Zell am See railway station (advance notice required)
  • Holiday Cancellation Insurance: We strongly recommend taking out holiday cancellation insurance to cover you  for all eventualities holiday cancellation insurance

 

New Cancellation policy What do we want for you?

A vacation that you can look forward to without worries. The safety, protection and well-being of our guests and our employees always have top priority, which is why we monitor developments carefully.

So that you can plan your vacation in the 4* hotel without worries, we guarantee you the following securities:

  • We offer short-term cancellation should the situation change by the time you start your journey.
  • when travel warnings are issued (until one week after publication),
  • if you are threatened with quarantine after your vacation,
  • when the borders are closed you can of course cancel your vacation at short notice free of charge.
  • ATTENTION: A non-existing or an expired vaccination-certificate respectively an expired recovery-certificate does not entitle you to cancel for free

 

However, since not all cancellations are related to Covid-19, we have also changed the general cancellation
up to 31 Tage BEFORE arrivel free cancellation possible
30-15 days BEFORE arrival: 70% of the arrangement price
14 - 0 days BEFORE arrival: 100% of the arrangement price

 

IN GENERAL, however, we recommend that you secure your vacation - one option would be to take out an insurence offered by the European-Travel-Insurence-Company

Your included services in summer

Sommerurlaub in Zell am See
  • Fantastically delicious breakfast buffet with freshly prepared egg dishes
  • Self-made packed lunch OR a small lunch in the Hotel
  • In the afternoon a homemade cake according to grandma's recipe
  • In the evening a 5-course menu of your choice with a choice of 3 main courses and tea, coffee and juice from the buffet during dinner
  • Action-packed activities for your summer vacation in Austria, swimming in Lake Zell, mountain biking, hiking or golfing
  • the Zell am See-Kaprun summer card with many FREE entries
  • Various themed buffets such as Pinzgauer farmers evening  with thigh-slapping performance, grill or fondue evening, buffet evening and our house holiday
  • Children's program in summer

Your included services in winter

  • great activities for your winter holiday in Austria with cross-country skiing, tobogganing, winter hiking and skiing
  • delicious breakfast buffet with freshly prepared egg dishes
  • a tasty après-ski snack in the afternoon
  • In the evening enjoy daily 5 course dinners with a choice of 3 main courses
  • various themed buffets such as Pinzgauer farmers evening with thigh-slapping performance, barbecue-evening, buffet evening and our house celebration day