Hotel ratings

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Guests who have already spent their holidays with us can tell you about our services, leisure activities and how they enjoyed their stay.

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What do guests say who have already spent their vacation at the Hotel Stadt Wien? Browse through our reviews and find out.

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This is what our guests have to say!

After our first visit 3 years ago we described your Hotel and our stay as perfect. On our return we found that you had managed to improve on that! Thanks Christine, Klaus, Yvonne and all the Team, we had a great time and hope to be back next year.

What a wonderful hotel with such friendly staff.
My wife and I were really impressed with how consistently high the quality and standards were throughout the hotel. We especially loved the politeness of the staff, the size and quality of the bedrooms, the excellent facilities and the wonderful food choices for each meal.
We would highly recommend a half board experience because the evening five-course meal was absolutely stunning every night.
The hotel is definitely a top three in our book of all-time favourite hotels for skiing destinations, and we will definitely be returning in the future.

Exceptional hotel, staff and service. The contemporary decor, relaxed atmosphere and thoughtful care was evident throughout our stay. The food was varied with an extensive breakfast menu/ buffet and high end style cuisine for evening dinner. Staff were attentive and management supportive and friendly. Just great!

Exceptional hotel, staff and service. The contemporary decor, relaxed atmosphere and thoughtful care was evident throughout our stay. The food was varied with an extensive breakfast menu/ buffet and high end style cuisine for evening dinner. Staff were attentive and management supportive and friendly. Just great!

Thank you!

Beutiful hotel 2min walk to the slopes and 5min walk to the city centre.
Great food, nice room with comfy beds.
A great spa and Amazing service!

Dear Christine, Claus, Yvonne, and the rest of the Stadt Wein team,

THANK YOU! In our opinion the friendliest hotel we've ever been fortunate enough to stay in. From the moment that we walked in and Yvonne took the time to welcome us and give us all the information we needed we knew that we'd found somewhere very special. What you've created in Hotel Stadt Wein is remarkable and made our first family ski trip all the better, and a Christmas to remember.

Jack is a bit disappointed now we're home that he can't have 3 or 4 desserts a night!

Very much hoping that we'll find an excuse (I don't think we'll need much of one) to come and see you again soon.

Thanks again for looking after us so well: it really was perfect,

Giles, Sarah, Jack and Tom

Liebes Team! Das war wieder ein schöner Aufenthalt. Die neuen Zimmer sind wunderschön, habe mich sehr wohlgefühlt. Das Essen war wieder ausgezeichnet, danach war aber eine Diätwoche notwendig. Freue mich schon auf meinen nächsten Besuch

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 21.09.2025 17:40) Liebe Sylvia,

es war uns eine Ehre, danke auch für das Lob der neuen Zimmer, schön, wenn wir erreicht haben, dass du dich wohlgefühlt hast - uns hat die ganze Truppe oft zum Lachen gebracht - DANKE dafür!

Alles Gute und hoffentlich bis zum Nächsten Jahr

Christine und Klaus und das Stadt Wien Team

What an amazing hotel - a week was really not long enough! Despite breaking my ankle on the first day (don't ask!) we have just had the best time. Zell am See is an incredibly beautiful spot to start with, and the Hotel Stadt Wien just takes it to a whole new level. The room was stunning, and the food was to die for - especially appreciated by two hungry teenage boys with very different tastes! But, most of all, it was the impeccable service that really made our stay so memorable. From the ladies on the front desk through to room service, everyone was just so friendly and yet so professional; nothing was too much trouble. I would particularly like to single out Pavel, our wonderful waiter for the week, who helped make dinners so special. A massive thank you to Christine and Klaus for a fantastic holiday. We will be back!

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 05.09.2025 12:59) Dear family Smith,

thank you very much for your recent review. Nice to hear that you all have enjoyed your holidays to the fullest alltough you had that accident on the first day.
But if that would not have happened you wouldn´t have had the chance to help with the plumbs from grandma´s garden ;-)
We wish you all the best and a good recovery - hopefully see you again under better circumstances!

Our team is the best we could ask for!

Christine & Klaus and the Stadt Wien Team

Hallo liebes Team vom Hotel Stadt Wien,

nach unserem ersten Besuch vor zwei Jahren waren wir jetzt das zweite mal bei euch zu Besuch und es war wieder ein wundervoller, toller Urlaub von Anfang bis Ende. Wir haben uns, wie schon beim ersten mal, sehr willkommen gefühlt und uns auch sehr wohlgefühlt und es nicht bereut wieder bei euch unseren Urlaub zu verbringen!
Leider ist so eine Woche Urlaub immer viel zu schnell vorüber aber wir möchten uns trotzdem bedanken bei dem ganzen Team vom Hotel und auch bei euch beiden, Christine & Klaus.

Bis zum nächsten mal ;-),

Viele Grüße Familie Weigt
Sascha, Sonja mit Leon und Milena

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 05.09.2025 12:55) Liebe Familie Weigt,

schön, dass wir zum wiederholten Mal wieder bei Euch punkten konnten - DANKE!
Ihr seid uns jederzeit wieder willkommen, egal ob einen Tag oder drei Wochen ;-)

Alles Liebe
Christine & Klaus und das Stadt Wien Team

We had an amazing week here at the end of July. Our newly renovated room was perfect and the staff were incredible and so lovely and kind to our 3 year old. The facilities are amazing including the farm animals, heated pool, playground and indoor kids play room. We loved the food and despite having challenging dietary requirements (I am gluten free and vegetarian!) I had so many delicious options every day. We had such a great holiday, I could not fault it at all. We're so grateful to everyone at the hotel for giving us such a special and memorable stay. Look forward to coming again soon!

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 05.09.2025 12:54) Dear family Mawbey,

thank you very much for your nice rows, it is good to hear that our newly renovated rooms have been perfect for your holidays and also that you liked all our other facilities. A big shout out to our kitchen crew - they try their best to make everyone happy :-)
You are always welcome to return - all the best to you!
Christine & Klaus and the Stadt Wien Team