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Guests who have already spent their holidays with us can tell you about our services, leisure activities and how they enjoyed their stay.

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What do guests say who have already spent their vacation at the Hotel Stadt Wien? Browse through our reviews and find out.

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This is what our guests have to say!

A Home Away from Home – Exceptional Hospitality

Our one-week ski holiday turned into three after my wife had an accident, but Hotel Stadt Wien made a difficult time so much easier. Owners Klaus and Christine, along with their incredible team, welcomed us like family—the kind you love to be around! Their kindness, professionalism, and genuine care were unmatched.

During my wife’s hospital stay, they ensured I was supported, and once she returned, they continued to accommodate us with warmth and attentiveness. The atmosphere is fun and friendly, the rooms are spotless and comfortable, and the food is plentiful and delicious. The service was faultless—nothing was ever too much trouble.

We’re now home, and my wife is making an excellent recovery. This experience will stay with us forever, and we cannot recommend Hotel Stadt Wien enough. Thank you, Klaus, Christine, and team—we hope to return under better circumstances!

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 24.03.2025 13:23) Alec,

normally we would say: please stay but in your case we were more than happy that we could see you together with your wife leaving.
You have gone through though times and we are happy to hear that at least we could support you with little things.
We wish you and more your wife all the best and good recovery and who knows maybe there is a happy return soon!

Christine & Klaus
with the Stadt Wien Team

We stayed a week at the wonderfull Hotel Stadt Wien in Zell am See and it was just a absolute pleasure to stay in this family oriented hotel - perfectly located for easy access to the slopes and lifts for skiing. The facilities are modern and top class and the staff is an absolute delight - making you feel like you are a part of the hotel-family with very friendly, kind, helpfull and competent staff. Besides this the food is great, with a super nice breakfast buffet with something for everyone and in the evening a superb dinner experience! In the afternoon take the opportunity to swim in their year around heated outdoor pool and enjoy the sauna and bathing area! From us 5 stars out of 5 both from the parents and the kids in the family!

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 24.03.2025 13:19) Therese & Carl-Johan,

you and your family are such lovely people, thanks for joinig again and supporting us in every way!
Hi five to the kids and a big hug to the whole family!

Hopefully see you soon
Christine & Klaus
and the Stadt Wien Team

We had a wonderful week at the Stadt Wien.There was a lovely warmth and atmosphere created by the caring owners and brilliant staff . The room and facilities were exemplary.The dining was excellent with a large varied selection daily .
I must thank Christine and the team for taking care of me whilst I was unwell for a couple of days, they could not have done more.
I highly recommend this hotel. Ideal for sking,hiking and other outdoor activities ,with an excellent location .
We shall definitely be visiting again.

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 24.03.2025 13:15) Sunil,

thank you very much for your kind words. Of course we take care of every single guest, you are all important to us! Nice to hear that you have arrived home safely and that you have enjoyed your stay with us although you did not feel very well.
You are always welcome to return!

All the best
Christine & Klaus
and the Stadt Wien Team

Wir waren vor einem Jahr schon einmal zu Gast im „Hotel Stadt Wien“.
Es hat ja seinen Reiz zu beobachten, ob die hohe Qualität genauso geblieben ist.
Und wir können es nur bestätigen, die Qualität, der Service, die Sauberkeit, die gute Küche, einfach alles haben in keinster Weise an Qualität verloren! Alles war hervorragend und die Freundlichkeit sämtlicher Mitarbeiter und der Gastgeber Christine und Klaus sind sehr wohltuend. Man betritt das sehr schön dekorierte Hotel und fühlt sich sofort bestens aufgehoben. Nach einem Ski Tag kann man sich wunderbar im Wellnessbereich erholen. Das beheizte Außenschwimmbad ist natürlich idyllisch.
An einem „ungemütlichen“ Tag ist es kein Problem, eher in das Wellness zu gehen. Man sollte das nur rechtzeitig an der Rezeption anmelden. Der Gast ist in diesem Hotel nicht König, sondern Kaiser! Es war eine sehr schöne Woche und wir kommen bestimmt wieder.

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 11.03.2025 16:19) Ihr Lieben,
vielen Dank für den erneuten Besuch, es ist schön zu hören, dass der Zauber des ersten Besuchs auch beim Zweiten Mal nicht nachgelassen hat!
Unsere Mitarbeiter sind unser ganzer Stolze, wir sind sehr glücklich sie bei uns zu haben.
Wir würden uns sehr freuen, Euch bald wieder einmal bei uns begrüßen zu dürfen!
Christine & Klaus und das Stadt Wien Team

Staying at Hotel Stadt Wien is just like staying with family (the ones you like, that is!)
Everything about our booking, our travel to and from and our stay was a joy that will live long in the memory.
The atmosphere around the hotel is one of fun and friendliness, thanks to every member of staff, who are the kindest and warmest people you will ever meet.
The hotel was recommended to us by friends that have stayed there year on year and I promise it won't be the last time I stay with the beautiful people of Stadt Wien.
Thank you for making our first ever ski trip a holiday of a lifetime. x

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 11.03.2025 16:17) Paddy, thank you so much for your heartwarming words we have goosebumps once we read your review!
You are always welcome to return! Once again, thank you and hopefully see you soon again!
Christine & Klaus and the Stadt Wien Team

Our group were all blown away by this fantastic hotel, first impressions were great and it did not disappoint. The rooms were exceptionally clean and comfortable, the food was plentiful with lots of choice and excellent quality. The service was faultless, the staff were all so helpful and genuinely cared about you having a great holiday and were always happy to help. We wouldn’t hesitate to recommend this fabulous hotel and hope to come back soon. From the Buttery family, thank you so much.

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 19.01.2025 15:49) Dear family Buttery and friends,

so nice having you had on spot - thank you very much for your review which is very much appreciated! All the best and hopefully see you all soon again!
Christine & Klaus and the Stadt Wien Team

I just wanted to take the time and write about this amazing hotel .
I have travelled quite allot but this hotel is far my favorite
The staff is incredibly kind and warm make u feel like family , the food is amazing , the hotel is wow for example the sauna and pool are pure lux .location 10 ! U can ski back to the hotel on an amazing path in the woods feels like a fairytale . All about this hotel is a super 10 was said to leave . People were so friendly my kids also really really enjoyed the hotel .
So nice at night at the bar everybody is playing games . Perfect Holliday
Well done for the owners that were also very very friendly .

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 19.01.2025 15:48) Dear Marjolijn,

thank you very much for taking the time to review your recent stay with us. It is nice to hear that you and your boys have enjoyed your stay to fullest and that you enjoyed the Stadt Wien atmosphere and spirit.
We will try to continue to keep the standard high, not only for the rooms but also for the food and the service! Thank you once again and greetings to Spain!
Christine & Klaus and the Stadt Wien Team

Liebe Familie Kerbl samt Team,

besten Dank für die gelungenen Herbstferien in eurem Haus! Eine besondere Überraschung war die schöne Suite. Und der grosse, beheizte Pool mit den Saunen war (sogar für uns Finnen) ein tolles Erlebnis.
Wir wünschen euch alles Gute und weiterhin viel Erfolg!

Bis zum nächsten Mal, viele Grüsse aus Finnland,
Liisa & Gerhardt

Comment from Hotel Stadt Wien (Christine Kerbl, 17.10.2024 11:39) Liebe Liisa,
lieber Gerhardt,

vielen Dank, dass Ihr uns nach doch einigen Jahren dazwischen, so gut in Erinnerung behalten habt, und wieder einen erholsamen Urlaub bei uns verbracht habt.
Schön zu hören, dass unser Spa auch eingefleischten Saunagängern gefällt - welch große Ehre!

Danke fürs Kommen und hoffentlich bis bald wieder einmal

Christine & Klaus und das gesamte Stadt Wien Team

Liebe Familie Kerbl und das ganze Team, wir bedanken uns ganz herzlich für die Gastfreundschaft, die wir im Juli 2024 bei Ihnen erlebt haben. Ein ganz großes Kompliment an das ganze Team, sie waren sehr freundlich, hilfsbereit und zuvorkommend. Das Essen war spitze und die Anlage sehr gepflegt und modern.
Mit der Sommerkarte konnten wir schöne Ausflüge machen, die uns in der Erinnerung geblieben sind. Wir werden auf jeden Fall bald wiederkommen.
Lieben Grüße von Fam. Baum

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 01.10.2024 14:26) Liebe Familie Baum,

vielen lieben Dank, dass Ihr uns so gut in Erinnerung behalten habt, und nach doch schon einiger Zeit, Euren Aufenhalt bei uns so gut bewertet habt.
Herzlichen Dank, Ihr seid uns jederzeit wieder willkommen!
Christine & Klaus und das Stadt Wien Team

Liebes Hotel Stadt Wien Team,
vielen Dank für den Service, die Gastfreundschaft und, nicht zuletzt, das sehr gute Management Eures Hotels. Besser geht es einfach nicht.
Viele Grüsse!

Comment from Hotel Stadt Wien (Christine & Klaus Kerbl, 01.10.2024 14:24) Liebe Familie Weissenberger,

vielen lieben Dank für Euren ganz lieben Besuch. Es freut uns sehr, dass Ihr Euch bei uns "pudelwohl" gefühlt habt! Ihr seid uns immer herzlich willkommen!
Alles Gute wünschen Christine & Klaus und das Stadt Wien Team