We strongly recommend taking out holiday cancellation insurance to cover you for all eventualities.
- up to three months prior to scheduled arrival there is no cancellation charge, subject to a EUR 20 processing fee
- cancellations received between three months and one month prior to scheduled arrival are billed 50% of the total booking price
- cancellations received within one month of scheduled arrival as well as no-shows, delayed arrival or premature departure are charged 90% of the package price.
- in all other instances, Austrian Hotel Contracting Conditions will apply.
(third-party services, such as ski passes etc. ... cannot be reimbursed by the hotel)